FAQ

Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
Most orders ship within 1-2 business days. Delivery times vary by location, typically 10 - 20 business days on average with less for domestic shipping.

Do you ship internationally?
Currently, we focus on domestic shipping within the United States. Please contact us for international inquiries.

How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.

Products & Quality

Are your products gift-ready?
Yes! Many of our items are designed with gift-giving in mind and arrive in beautiful, presentable packaging.

How do I care for my seasonal décor?
Care instructions vary by product. Check the product description or included tags for specific cleaning and storage recommendations.

Returns & Exchanges

What is your return policy?
We want you to love your purchase! If you're not completely satisfied, please contact us within 15 days of delivery to discuss returns or exchanges.

Can I exchange an item for a different size or color?
Yes, subject to availability. Please reach out to our customer service team to arrange an exchange.

Contact & Support

How can I contact customer service?
You can reach us via email or through our contact form. We typically respond within 1 business day.

For any questions contact us here.